Jira is a web based or standalone software that allows software developers to track bugs or issues for each version of their software, also it helps to manage the development process of a product.
Users can add multiple projects and organize them by categories. Each project may contain components and versions. Each version of a project can have assigned its issues. It helps to track all problems with a software application and stay organized.
Also is a collaboration tool and allows to assign work to different members of a team. Tickets can be created and classified as active, due soon or closed (resolved).
It supports add-ons from developer’s marketplace (Agile, Issue Collector, Timesheet reports, diagrams and more).